I'm extremely satisfied with the holster I received. The retention system is well integrated into the holster and gives absolute confidence in retention. With a bit of practice it is effortless to defeat the strap and draw the pistol just as fast as from a level 1 holster. I asked for a custom feature to support my aftermarket modifications, and SAC delivered. Customer service was very attentive and helpfully resolved any issues I had, as well as kept me informed of the status of my order. Would definitely recommend this holster to a friend.