Please see: www.squaredawaycustoms.com/custom-print
Squared Away Customs now has the capability of printing just about anything you would like directly onto your Kydex!! The process is very simple and doesn't require any more time than a typical order IF you complete the process correctly. If you take a look at our Facebook page you will see many examples as they have been very popular lately. If you are interested in custom printed Kydex, please order your holster as normal but select "Custom Print" in the color selection box.
You can now upload your image directly into your order; you will see a box below your color choice titled "Click Here to Upload Image for Custom Print". If you click on the this area, you can choose your image from your computer or mobile device. Once your image is uploaded you can then proceed with your checkout. Please note that we CANNOT print licensed images.
Guarantee / Warranty
30 day 100% satisfaction guarantee on all products.
You may return your product within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Lifetime Warranty. Repair/replacement will be based on our discretion upon receiving the defective product.
We offer free shipping on all of our products.
All items are shipped USPS Priority Mail through the U.S. Postal Service.
Q. How do I get the 15% "HERO" discount provided to all US military (past and present), law enforcement officers, fire department personnel, emergency medical services personnel, and educators?
A. The HERO discount provides 15% off to all US military (past and present), law enforcement officers, fire department personnel, emergency medical services personnel, and educators; just enter the coupon code “HERO1” (all caps) at check out. We ask that you call or email us with proof of your hero affiliation (i.e., hero ID); please reference your order number when providing this proof. We are vigilant about confirming our heroes, so please be sure to provide identification within 48 hours of your purchase or the order will be canceled.
Q. How much is shipping?
A. We ship all orders for FREE via USPS Priority Mail.
Q. How will I know when my order ships?
A. You will receive an email as soon as your order ships. All orders ship USPS Priority.
Q. I would like the custom printed Kydex, but I don't see them in the color line up; how do I get this?
A. The custom prints are available and are considered custom work. These typically will cost between $10 and $20 to print. The process is very simple and doesn't require any more time than a typical order IF you complete the process correctly. If you take a look at our FB page you will see many examples as they have been very popular lately. If you are interested in custom printed Kydex, please order your holster as normal and select "Custom Print" in the color selection box. You can then upload your image dirently into your order; you will see a box below your color choice called "Custom Print Image". Click on the orange arrow and choose your image from your computer or mobile device, then proceed with your checkout. Please note that we CANNOT print licensed images.
Q. How long will it take to get my holster?
A. Unlike many in the industry, we only take approximately 3-6 weeks to produce your gear. We work diligently to keep our wait times as short as possible without sacrificing our high quality standards; at times it may take longer depending on demand.
Q. It's been over the “approximate wait time” where is my gear?
A. Please keep in mind that delivery times are an estimate, not a guarantee. Since the inception of Squared Away Customs, it is rare that we are late on our deliveries, but an increase in demand causing some back-up is a possibility. Please note that we have NEVER forgotten or missed an order; rest assured that your order will arrive shortly.
Q. My retention seems too tight, what can I do?
A. 95% of the time retention that may seem too tight can be resolved by wiping the inside of the holster with an oiled gun cloth. We recommend you do this every couple of weeks.
Q. Do you sell to wholesale accounts?
A. Yes! We have many wholesale accounts and are always happy to add more. You can request more information by emailing our Business Manager, Christen Dingman at email@example.com.
Q. Can you make me an ankle holster?
Q. My gun is not in the drop down menu…can you still make me a holster?
A. We are adding "blueguns" (mold guns) weekly. If your gun is not listed, it may mean we have not had a chance to update the website. You can either email (firstname.lastname@example.org), or call (800.518.9591) to confirm that we can make your holster.
Q. Will my new holster wear my finish?
A. The inside of Kydex is as smooth as glass. When the firearm is inserted there is little to no movement; this drastically reduces the wear compared to leather or nylon. Please note that all holsters wear differently depending on how they are used by the customer.
Q. Do you make knife sheaths?
A. We sure do!!! We build a variety of custom gear and enjoy doing so!!! If you have an idea that you do not see on the website, simply call (800.518.9591) or email (email@example.com) to have your idea created.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
Squared Away Customs collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Squared Away Customs
P.O. Box 635 Enfield, NH 03748